Terms and condition

Effective Date: July 13, 2026

These Terms and Conditions (“Terms”) govern access to and use of https://fetchasquad.com/, the FetchaSquad platform, the FetchaSquad Service Alerts program, and the digital marketing, reporting, campaign management, messaging, and related services provided by FetchaSquad LLC.

By visiting our website, creating an account, adding a franchise or store, submitting information, or using our services, you agree to these Terms.

If you do not agree to these Terms, you must not access or use the website, platform, or services.

1. About FetchaSquad

FetchaSquad LLC provides digital marketing, campaign management, performance reporting, business alerts, consulting, platform-based services, and related solutions.

The features and availability of our services may change periodically.

2. Eligibility

You must be at least 18 years old and legally capable of entering into a binding agreement to use our services.

If you use FetchaSquad on behalf of a company, franchise, store, or other organization, you represent that you are authorized to accept these Terms on behalf of that organization.

3. User Accounts

Certain services may require an account.

You agree to:

  • Provide accurate and current information
  • Maintain the confidentiality of login credentials
  • Use the account only for lawful and authorized purposes
  • Promptly update inaccurate information
  • Notify FetchaSquad of suspected unauthorized access
  • Accept responsibility for activity conducted through your account

You must not share account access with unauthorized persons or attempt to access another user’s account.

4. Adding a Franchise or Store

When adding a franchise or store, FetchaSquad may request:

  • Franchise name
  • Store name
  • Street address
  • City
  • State
  • ZIP code
  • Mobile or business telephone number
  • Email address
  • Service-alert consent preference

You represent that:

  • The information provided is accurate
  • You are authorized to submit the information
  • You own, control, or are authorized to use the telephone number and email address
  • You have authority to act for the applicable franchise or store

Providing store information does not automatically provide SMS consent. SMS consent must be obtained separately through the dedicated consent checkbox.

5. FetchaSquad Services

FetchaSquad may provide services including:

  • Digital marketing consultation
  • Advertising campaign management
  • Marketing performance reports
  • Weather-related alerts
  • Campaign alerts
  • Website and platform services
  • Account notifications
  • Business communications
  • Customer and technical support
  • Other mutually agreed services

The specific scope, deliverables, pricing, and schedule may be described in a separate proposal, order, invoice, statement of work, or service agreement.

If a signed agreement conflicts with these Terms, the signed agreement will control for the applicable service.

6. No Guarantee of Marketing Results

Marketing and advertising results may be affected by factors outside FetchaSquad’s control.

Unless expressly guaranteed in a signed written agreement, FetchaSquad does not guarantee:

  • A particular number of leads or sales
  • Search engine rankings
  • Advertising approval
  • Social media reach
  • Campaign profitability
  • Platform availability
  • A particular return on advertising investment
  • Specific business results

Projections and estimates are provided for informational purposes and are not guarantees.

7. Fees and Payments

Customers agree to pay the fees described in the applicable proposal, order, invoice, subscription, or service agreement.

Unless otherwise agreed:

  • Fees must be paid by the applicable due date
  • Advertising spend is separate from FetchaSquad’s service fees
  • Third-party platform charges are the customer’s responsibility
  • Applicable taxes may be added
  • Overdue accounts may be suspended
  • Fees for completed services are non-refundable

Any refund must be authorized by FetchaSquad or provided under a separate written agreement.

8. User Content

Users may provide store information, campaign materials, business information, text, images, logos, reports, and other content.

You retain ownership of your content. You grant FetchaSquad limited permission to host, process, reproduce, display, modify, and use the content only as necessary to provide the requested services.

You represent that:

  • You own or are authorized to use the content
  • The content is accurate and lawful
  • The content does not violate another person’s rights
  • Required permissions and consents have been obtained
  • The content does not contain unlawful or harmful material

9. Acceptable Use

You must not use the website, platform, or services to:

  • Violate any law or regulation
  • Send spam or unauthorized communications
  • Submit false or misleading information
  • Upload malware or harmful code
  • Attempt unauthorized access
  • Interfere with system security
  • Impersonate another person or business
  • Infringe intellectual property rights
  • Collect information without authorization
  • Distribute fraudulent, abusive, or unlawful content
  • Circumvent security controls
  • Resell services without authorization

FetchaSquad may suspend or terminate access when it reasonably believes these Terms have been violated.

10. Intellectual Property

The FetchaSquad website, platform, brand name, logo, software, design, text, graphics, reports, and other materials are owned by or licensed to FetchaSquad LLC.

FetchaSquad grants users a limited, revocable, non-exclusive, and non-transferable right to use the services for lawful business purposes.

You may not copy, distribute, modify, reverse-engineer, sell, license, or commercially exploit FetchaSquad materials without written authorization.

11. Third-Party Services

FetchaSquad services may use or integrate with third-party services, including:

  • Advertising platforms
  • Analytics providers
  • Hosting companies
  • Cloud service providers
  • Mobile carriers
  • Email providers
  • SMS providers
  • Other technology services

FetchaSquad does not control third-party services and is not responsible for their:

  • Availability or outages
  • Policy changes
  • Account suspensions
  • Advertising decisions
  • Pricing changes
  • Delayed or failed delivery
  • Independent actions or omissions

Use of a third-party service may also be governed by that provider’s terms and policies.

12. FetchaSquad Service Alerts

Program Name

FetchaSquad Service Alerts

Program Description

FetchaSquad Service Alerts is a recurring SMS messaging program for users who voluntarily opt in.

Messages may include:

  • Weather alerts
  • Marketing performance reports
  • Campaign alerts
  • Account notifications
  • Service-related notifications
  • Other alerts requested by the user

The opt-in process can be publicly reviewed at:

https://fetchasquad.com/sms-opt-in/

SMS Consent

Users opt in by providing a mobile telephone number and actively selecting a separate Service Alert Consent checkbox.

The checkbox is unchecked by default. Selecting the checkbox is optional and is not required to purchase or use FetchaSquad services.

By selecting the checkbox, you agree to receive recurring automated SMS messages from FetchaSquad LLC at the mobile number provided.

You represent that you own, control, or are authorized to use the mobile telephone number provided.

Consent applies only to FetchaSquad LLC and is not transferable to another company, organization, affiliate, or third party.

Message Frequency

Message frequency varies depending on account activity, campaigns, weather conditions, reports, and requested services.

Message and Data Rates

Message and data rates may apply.

Your mobile carrier’s standard messaging and data charges may apply. Contact your mobile carrier for information about your plan.

Opting Out

You may unsubscribe at any time by replying STOP to a FetchaSquad message.

After replying STOP, you may receive one final confirmation message. No additional messages will be sent unless you voluntarily opt in again.

Help and Support

For assistance:

Carrier Disclaimer

Mobile carriers are not responsible for delayed, failed, or undelivered messages.

Message delivery depends on effective transmission by mobile carriers and is not guaranteed.

Mobile Information

FetchaSquad LLC does not share, sell, rent, trade, transfer, or otherwise provide mobile numbers, SMS opt-in data, or messaging consent to third parties or affiliates for marketing or promotional purposes.

For additional information, review our Privacy Policy:

https://fetchasquad.com/privacy-policy/

13. Privacy

Use of the website, platform, and services is governed by the FetchaSquad Privacy Policy:

https://fetchasquad.com/privacy-policy/

14. Confidentiality

Each party may receive confidential business, technical, financial, campaign, or customer information belonging to the other party.

The receiving party agrees to:

  • Use confidential information only for authorized purposes
  • Apply reasonable security safeguards
  • Limit disclosure to authorized personnel or service providers
  • Comply with lawful disclosure requirements

Information that is publicly available, independently developed, or lawfully obtained from another source is not confidential.

15. Service Availability

FetchaSquad attempts to keep its website and platform reasonably available but does not guarantee uninterrupted or error-free operation.

Services may be temporarily unavailable because of:

  • Maintenance
  • Technical problems
  • Security incidents
  • Third-party outages
  • Internet or telecommunications failures
  • Events beyond FetchaSquad’s reasonable control

16. Disclaimer of Warranties

To the maximum extent permitted by law, the website, platform, and services are provided on an “as is” and “as available” basis.

FetchaSquad disclaims warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, availability, and uninterrupted operation, except where such warranties cannot legally be excluded.

17. Limitation of Liability

To the maximum extent permitted by law, FetchaSquad LLC will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including:

  • Lost profits
  • Lost revenue
  • Lost business opportunities
  • Lost data
  • Lost advertising opportunities
  • Business interruption

FetchaSquad’s total liability relating to a claim will not exceed the amount paid by the customer for the affected service during the three months immediately preceding the event giving rise to the claim.

Some jurisdictions do not allow certain liability limitations, so portions of this section may not apply.

18. Indemnification

You agree to indemnify and hold harmless FetchaSquad LLC, its officers, employees, contractors, and representatives from claims, liabilities, damages, and reasonable expenses resulting from:

  • Your violation of these Terms
  • Your unlawful use of the services
  • Content or information you provide
  • Your violation of another person’s rights
  • Your failure to obtain required authorization or consent

19. Suspension and Termination

FetchaSquad may suspend or terminate access when:

  • You violate these Terms
  • Payment is overdue
  • Your activity creates security or legal risks
  • You misuse the platform
  • Continued service becomes unlawful or impractical

Payment obligations and provisions intended to survive termination will remain effective after termination.

20. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles.

Any legal proceeding relating to these Terms will be brought before a court with proper jurisdiction where FetchaSquad LLC maintains its registered business office, unless applicable law requires otherwise.

21. Changes to These Terms

FetchaSquad may update these Terms periodically.

Updated Terms will be posted on this page with a revised effective date. Continued use of the services after an update constitutes acceptance of the updated Terms where legally permitted.

22. Severability and Waiver

If any provision of these Terms is found unenforceable, the remaining provisions will remain effective.

FetchaSquad’s failure to enforce a provision does not waive its right to enforce that provision later.

23. Entire Agreement

These Terms, the Privacy Policy, and any applicable proposal, invoice, order, or signed service agreement constitute the agreement between the user and FetchaSquad concerning the relevant services.

24. Contact Information

For questions about these Terms, contact:

Email: info@fetchasquad.com
Website: https://fetchasquad.com/